Refund policy

Refund Policy for Digital Products

At Pickleball Guidehouse, we value your satisfaction and take pride in the quality of our digital resources. Due to the nature of digital products and the time and effort invested in their development, our refund policy is designed to balance fairness with protection against potential misuse.

Refund Eligibility:

Refunds are not issued for digital products once they have been downloaded, as they cannot be returned. However, we do understand that exceptions may arise — such as in the case of duplicate purchases or other specific situations that may warrant review.

Initiating a Refund:

If you believe your situation qualifies for a refund, please contact us within 30 days of your purchase at info@pickleballguidehouse.com. Include your order details and a brief explanation of the issue. We assess each case individually.

Refund Process:

If your request is approved, we’ll issue a refund to your original payment method within 10 business days. Upon refund, access to the product and all future updates will be revoked.

Further Assistance:

If you have any questions or concerns about this policy or your purchase, feel free to reach out to info@pickleballguidehouse.com — we’re always here to help.

Thank you for choosing Pickleball Guidehouse. Our goal is to support your growth on the court with tools that truly make a difference.